Delivery Info

Benson & I offers a variety of shipment options to cater for customers’ different preferences and demands. Product(s) shipment cost will vary in accordance with weight and price. Orders over £50 will automatically be sent by recorded delivery, unless you specifically ask otherwise, in such a case, please e-mail

Unless otherwise requested, Benson & I uses Royal Mail 1st Class for the shipment of all orders.
Note: Other services and providers are available, however, they may be charged differently. For enquiries please e-mail and explain your situation.

Also note: Orders over £150 are subject to complimentary shipping.

We strive to ship product(s) within 3 working days of your purchase. Please be aware that this time frame may occasionally increase due to high demand. Typically such times involve Christmas, please order sufficiently in advance in order to avoid disappointment.
Should the requested product(s) be out of stock we will contact you to discuss how you wish to proceed.

Please note, we process orders immediately, therefore we cannot guarantee that orders can be cancelled or amended. Please make sure you are happy with your order before placing it. If you have ordered the wrong product(s), please remember that you can return and exchange product(s) free of charge.

For other queries and questions relating to international shipment, please see our FAQs or e-mail